TERMS OF SERVICE
Welcome to the SAVI website. These are the terms of service that regulate all users’ use of our website and services, and you fully agree to adhere to all these provisions (as well as all other conditions, notices, and policies that are herein referenced and/or that are made available by hyperlink) anytime you access, browse, contract beauty services through, or otherwise use this website.
We advise you to immediately quit using this website if you in any way disagree with any of the following terms.
Based only on our discretion, we may modify, add to, delete from or completely delete these terms without prior notice to users. Revised terms will come into effect immediately upon our posting of it and any use thereafter of the SAVI website and services shall be taken as your agreement to continue to be legally bound by this agreement.
Your only recourse if you are in disagreement with any of our provisions is to immediately exit the website and stop using our services.
SPECIFIC TERMS FOR THE SAVI.SWISS WEBSITE
HOW OUR WEBSITE WORKS
We offer this website as beauty service platform. The website is owned and operated by SAVI, a company domiciled in Zurich, and the services offered are offered for a Swiss audience.
You agree to accept all the risks that are related to the use of the service made available on this website, and to indemnify SAVI from any cause of action that may arise in connection with services obtained from this website.
This website can only be used by you if you are over the age of 18 or are at least the age of consent in your jurisdiction. You must also not be barred by law from receiving such services.
We grant all eligible users a limited, revocable, non-exclusive, non-assignable, and non-sublicensable license to access and use this website in compliance with all these terms of service. It is however our right and we may choose to exercise such to refuse service at any time and for any reason to any user, based solely on our discretion.
You may not use SAVI’s services for any unlawful or illegal purpose; and you are not to break any laws in your geographic location/jurisdiction in the course of your use of the SAVI website.
You must not communicate or endeavour to communicate any worms, Trojans or viruses or any code of a damaging nature over and through the SAVI network.
You must not delete or remove any copyright, trademark or any other proprietary notice from any portion of our website; and are prohibited from linking to, mirroring, or framing any part of our website and services.
You understand and accept that your content (excluding your credit card information), may be transferred unencrypted over several networks; and may be altered or modified to conform to the technical necessities of connecting devices or networks.
You are expressly prohibited from copying or downloading any account information for the use of another merchant or website; and from reproducing, duplicating, copying, selling, or otherwise exploiting this website for any money-making reasons without our prior written consent.
You must not try to get/gain unauthorised access to or debilitate any segment of our website and/or its related systems.
You are not to in any way attempt to gain unapproved access to our website, SAVI’s host server, or any other server, computer or database connected to our website.
You may not use information gathered from our website to contact organizations or people for the purpose of marketing your or other persons’ business.
You may not in any way use data mining robots or other similar data extraction tools on the SAVI website.
You may not disperse or spread material that encourages criminal conduct or that results in civil liability.
You are not to make, transmit or store electronic copies of any materials that are protected by copyright without the owner’s permission; interfere or disrupt websites or networks connected to the website; and/or gain unauthorised entry to other computer systems.
You may not employ any framing techniques to encircle any logo, copyright, trademark, or other proprietary information of the website or of Savi and its affiliates without written consent; and are not to disrupt any other person's use of the website.
You are prohibited from disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
Every user is solely responsible for his/her activities and conduct on the website, including but not limited to all text, usernames and passwords, data, graphics, images, photographs, video, audio, and links uploaded, displayed, and posted on the website.
If we discover you to be in the breach of any of these terms, we will automatically terminate the license and permission granted you by Savi to use this website.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We ask that you provide only current, complete and truthful billing and account information for all the services that you procure from and through our website. You also represent that you will immediately update your account information, including your email address, credit card numbers and expiration dates anytime they change.
LINKS TO OTHER WEBSITES AND RESOURCES
Links contained in the SAVI website may lead to other websites and online resources that are not under the control of SAVI. We are not legally liable or morally responsible for the contents, products, services or resources found on a linked website. We only provide such links as a matter of convenience for our clients and the presence of such links on our website does not in any way infer SAVI’s commendation any such linked site. You access any linked websites and resources at your own risk.
SAVI users have the option of uploading their comments on the website. To do this, you must be the only and sole proprietor of the user content that you post or must otherwise have all rights, releases, approvals, and licenses required and necessary to grant SAVI the license to use any third-party user content.
Your content must not infringe upon, disrespect or misuse a third party’s exclusive rights, or their rights of privacy or publicity, neither must it result in the breach of any relevant law, ordinance or regulation.
While any user content that you make available to us remains your property, you grant us (when you post user content on or website) a perpetual, irrevocable, worldwide, transferrable, and royalty-free license, with full rights to duplicate, modify, sub-license, make derivative works of, allocate, openly show, publicly perform, and to otherwise use such provided user content without further notice to or consent from you, and without the need to pay you or any other person or entity.
SPECIFIC BEAUTY SALON TERMS
It is important that you arrive for your beauty appointment on time so that you do not miss one minute of your treatment. As a matter of courtesy, we will require you to arrive at least 10 minutes in advance for your appointment so that we do not keep other customers who have appointments waiting. You agree and accept that we may postpone your appointment to a later date, as to be determined by us, or cancel your appointment altogether without a refund if you arrive late for your appointment.
Should you choose to cancel your appointment, you must give us at least 48 hours’ notice to qualify for our refund. Failure to contact us 48 hours before your scheduled appointment or a no show will attract a charge of 50 CHF to reschedule.
OUR RIGHT TO POSTPONE
You understand and accept that SAVI has the right to postpone your appointment at any time if we deem such a postponement necessary. We will exercise this right in case of an electrical problem, an unexpected problem with any of our devices or for any other unforeseen circumstance.
OUR RIGHT TO DENY SERVICES
You understand and accept that we have the right to deny our services to anyone without the requirement of an explanation. We will exercise this right as often as we deem it necessary to.
UNDERSTANDING OUR TREATMENT PROTOCOL
We will always provide you with a treatment protocol for the exact beauty treatment service that you plan to procure from us. The treatment protocol contains all the required information, as well as the pros and cons of the beauty treatment you are planning to undertake. By signing the treatment protocol, we will assume that you have read it in its entirety, understand it fully, and agree with all its specific terms.
EXPECTED RESULTS VERSUS ACTUAL RESULTS
You understand and accept that actual results derived from a particular beauty treatment may differ (whether significantly or otherwise) from the expected results. We will not under any circumstances assume responsibility or be legally liable if you do not obtain your expected results, as several other factors, including your use of certain medications and your lifestyle choices, may have an impact on the results that you do obtain.
Our studio is camera-supervised to ensure the highest level of professionalism by our staff. You understand and accept that your actions may be captured by the said security cameras when you are on our premises.
We expect all clients to make use of any promotional offer that we may offer them within the stipulated promo time. All promo appointments will be considered made if you do not show up for the appointment. We will not offer a refund of the promo offer.
We will only use your credit card number or gift certificate number to secure your appointment.
PURCHASING RETAIL PRODUCTS
We offer certain retail products for the benefit of our clientele. You agree that beauty products must be paid for in full at the time of purchase or ordering.
We ask that you inform your beauty technician of any medical condition that you may have, including pregnancy, before you book any treatment appointment, so that we can determine if your proposed statement is appropriate for you.
We will under no circumstances accommodate any child under 12 except the minor is supervised by an adult during your treatment.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
This website, as well as our offered products and services are offered as available and as is, without any warranties or representation of any kind, be it direct or implied, and be it of title, durability, merchantability, suitability, fitness for a particular purpose, and non-infringement. We do not make any representation that your use of the service will be uninterrupted, timely, safe or error-free.
We do not give any assurances as per the accuracy or reliability of the results that you may obtain from your use of the service. This means that we do not in any way warrant that the results that you will obtain from using this service will be accurate or reliable. You fully agree and admit that your use of, or your incapability thereof to use, the service is at your sole risk.
For no reason whatsoever shall Savi, its directors, associates, agents, officers, staff, contractors, interns, suppliers, service providers or licensors be legally liable for any loss, hurt, or any direct, indirect, punitive, special, incidental, or any consequential damages of any kind, including without limitation the loss of profit, revenue, savings, or any comparable damages, whether based in contract, tort (including negligence), strict liability or otherwise, and whether arising from your use of our service or for other claims connected in any way to your use of the service even if Savi has been advised of their possibility.
You understand and accept that we will under no circumstances bear any liability to you for services procured from the use of the website.
Nothing embedded in these terms of service is put therein with the intention of excluding or restricting any legal responsibility for injury or death that may arise from our carelessness or deception, or from any other liability which that is not exemptible by law, or that is directed at inhibiting your statutory rights as a consumer.
If certain relevant law does not allow/permit the limitation of liability as set forth above, you will not be subjected to this limitation of liability.
You hereby warrant that you will indemnify and hold SAVI and all its directors, officers, staffs, interns, associates, agents, suppliers, service providers, contractors, or licensors innocent and blameless against any and all claims, costs and expenses (including without limitation legal fees and accounting costs), and all damages as it relates to your use of the SAVI website or your breach of these terms.
If any segment of this legal agreement is discovered to be unenforceable, the other segments of this agreement will remain in force and full effect. Our failure to enforce any segment of this agreement shall not be considered a waiver by you, as any waiver of or amendment to this agreement in part or in full must be officially written and signed by us.
These terms of service are in all respects interpreted and therefore governed by the laws of Switzerland.
INFORMATION WE COLLECT
When you register to become a user of our services, we may require you to provide identity and contact information, billing information, as well as certain other personal information.
We may employ the use of your financial information, including but not limited to credit card information, to verify the truthfulness/correctness of your name, address, and other personal information, as well as to charge you for use of our services.
We also automatically collect certain information based on your activity on the website. This information is basically used to conduct in-house research on user demographics, behaviour and interests, so that SAVI may better understand, safeguard and serve our users. This information may include users’ computer browser information and IP address. We may also collect browser and Internet-related information through access to our Site, via cookies, and/or web beacons.
THE WAYS WE USE YOUR INFORMATION
These are the ways in which we use your information:
To facilitate the delivery of the beauty services you personally request;
To collect fees owed;
To resolve disputes;
To troubleshoot problems;
To customize your experience;
To measure consumer interest in our services;
To enforce applicable agreements;
To keep you informed about offline and online offers, services, products, and updates;
To discover and defend ourselves against error, fraud and other nefarious activities;
As otherwise defined at the time of collection.
OUR DISCLOSURE OF YOUR INFORMATION
The main use of the information we collect about you is to make your interaction with our website easy, as well as to ensure a personalized service delivery. We may therefore use such information to maintain, and improve our services.
We may share your information with third parties with whom you choose to let us share information, as well as with appropriate legal authorities/government officials if authorised to do so.
Barring these, we will under no situation knowingly sell, exchange or otherwise give your personal information to third parties.
USE OF OUR WEBSITE BY MINORS
Minors (individuals less than 18 years) are not eligible to use our website. If you are a minor, you may only use this website in conjunction with and under the supervision of parents or guardians.
OUR COOKIES POLICY
At Savi, we make use of "cookies" on our website to provide a user-friendly registration and log in experience and to generally improve user experience. It will not make available to us information beyond what you willingly provide to us. You may however choose to deny or accept cookies on your web browser.
SECURITY OF INFORMATION
We do our best to ensure the security of your personal information. To prevent unauthorised access, ensure appropriate use of information, and preserve data accuracy, we employ first class practical and administrative practices and measures that safeguard and secure your information. You however understand and accept that there is no full guarantee for any information that is processed over the internet. As such, we will not be liable to you for any breach of your information that is transferred over the world wide web.